Problem statement
Our client, a prominent global fashion retailer, was facing redundancies and inefficiencies as their Merchandising heads were all using different tools to track product performance. The client was looking for a single-source tool that would allow global leadership and regional merchant teams to view assortment health by analyzing product KPIs, plan for production and inventory, enable product growth, and reduce risk factors.
Impact
- Facilitated cost reduction of $500k
- Enabled over 20k decisions using insights from the tool
- Decreased the time required to generate reports
- Reduced the risk of misinterpretation by standardizing KPIs
- Supported revenue uplift by 0.03 – 0.3%
- Generated an NPS score of 9.2 across all users
- Provided executive visibility on product performance across geographies for a comprehensive business outlook
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